Privacy Policy

We respect your privacy. This policy explains how we protect your personal and health information when you receive care at Mill Creek Medical Community Health & Emergency Services.
 

What Information We Collect 

• Your name, date of birth, address, and contact details
• Your medical history, diagnoses, and treatment plans
• Insurance and payment information
• Notes from your visits and appointments
   

How We Use Your Information 

We use your information to:

• Provide you with safe, effective medical care
• Bill Medicare, Medicaid, or your insurance company
• Improve our services and meet legal requirements
• Share information with supervising doctors and nurses when needed for your care

Who We Share Information With

We only share your information when necessary:

• With your healthcare team
• With insurance companies for billing
• With public health agencies if required by law
• With trusted partners who help us run the clinic (and only under strict privacy agreements)

Your Rights

You have the right to:

• See and get a copy of your medical records
• Ask us to fix mistakes in your records
• Limit certain types of information sharing (when legally allowed)
• Ask for a list of who we’ve shared your information with
• File a privacy complaint without fear of retaliation

How We Protect Your Information

• Technology: We use secure systems and encryption
• Training: Our staff are trained in privacy and compliance
• Security: Records are stored safely and access is limited

Questions or Concerns

If you have questions about your privacy or want to use your rights, contact:
Privacy Officer at the email provided below

help@millcreekmedical.com